Xiamen Airlines CGO Terminal – Zhengzhou Xinzheng International Airport

Xiamen Airlines is a Chinese airline and a member of the Star Alliance that operates out of Terminal 1 at Zhengzhou Xinzheng International Airport (CGO). Xiamen Airlines is committed to offering a hassle-free travel experience to arriving and departing passengers at CGO Airport.The services offered by the airline at Terminal 1 include check-in, security screening, baggage claim, and all other flight-related services. Let’s understand what services and amenities are offered at CGO Terminal 1 by Xiamen Airlines, and how passengers can make the most of them.

Overview of Xiamen Airlines CGO Terminal – Zhengzhou Xinzheng International Airport

Below is a table that highlights the essential information about Xiamen Airlines’ operations at CGO Terminal 1:

Category	Details
Airport Name	Zhengzhou Xinzheng International Airport
Airport Code (IATA)	CGO
Address	GRGW+4FM, Yingbin Blvd, Xinzheng, Zhengzhou, Henan, China, 451162
Airport Contact Number	86 371 96666
Airline Code (IATA)	MF (Xiamen Airlines)
Email	nycoffice@xiamenair.com (Ticketing)
Primary Check-In Terminal	Terminal 1
Departures Terminal	Terminal 1
Arrivals Terminal	Terminal 1
Terminal Connections	AirTrain to other terminals; pedestrian walkways to nearby terminals
Ticket Counter Hours	Daily 24 Hours
Self-Service Kiosks	Available in Terminal 1 ticketing lobby
Baggage Drop	Staffed counters in Terminal 1; self-service tags at kiosks
Recommended Arrival (International)	3 hours before departure
TSA Security Checkpoint	Terminal 1: 24/7
Priority Security	TSA PreCheck and CLEAR are available

What Terminal is Xiamen Airlines at Zhengzhou Xinzheng International Airport (CGO)?

Xiamen Airlines operates exclusively from Terminal 1 at Zhengzhou Xinzheng International Airport. The airline offers flights from CGO.Xiamen Airlines at Terminal 1 offers check-in and baggage handling to its departing passengers. For arriving passengers, there is a facility for customs and immigration at Terminal 1.Passengers departing from Terminal 1 must arrive 3 hours before scheduled departure.

Xiamen Airlines Departures from CGO

For passengers departing with Xiamen Airlines, Terminal 1 is where check-in and boarding will take place. Here’s a detailed breakdown of the departure process.

• Check-In options: Xiamen Airlines passengers can complete check-in through a staffed counter as well as a self-service kiosk. Priority check-in would be offered to Business class passengers and the Egret Miles program. The check-in desk offers multilingual assistance in Mandarin, Cantonese, and English.
• Baggage drop: The baggage drop counter is located adjacent to the check-in area in Terminal 1. Xiamen Airlines’ baggage policy varies with the fare class.
• Boarding: The boarding for Xiamen Airlines passengers will begin 45 minutes before departure. Passengers must present themselves at the boarding gate within the prescribed time to avoid a no-show.

Xiamen Airlines Arrivals Terminal at CGO

Xiamen Airlines flights arrive at Terminal 1. Passengers will disembark and proceed to customs and immigration before they recover their luggage. Here’s what to expect upon arrival:

• Baggage Claim: After you clear customs, proceed to the baggage claim area on Terminal 1. There are marked carousels that display the flight information. The overhead monitors display the real-time updates on baggage status.
• Lost and found: The Xiamen Airlines lost and found desk, located near the baggage claim, assists with delayed, damaged, or missing luggage. International arriving passengers must report the delayed or damaged baggage within 24 hours of the scheduled arrival time.

List of all Xiamen Airlines Terminals Worldwide.

Xiamen Airlines Lounge at CGO Airport

Xiamen Airlines does not operate a dedicated lounge at CGO Airport. However, passengers who are travelling in Business Class or holding SkyTeam Elite Plus status can access these lounges at CGO.

• Delta Sky Club
• Virgin Atlantic Clubhouse
• Emirates Lounge

Amenities at Xiamen Airlines CGO Terminal

Terminal 1 at CGO is equipped with helpful amenities and services that enhance the passengers’ travel experience. Here are all the services that are available for passengers at CGO Terminal 1:

Baggage Storage	ATMs
Porter Service	Luggage Storage
CGO Lost and Found	Pet Relief Areas
Meet and Greet	Spa & Relaxation Services
Information Services	Ticketing Assistance
Free Wi-Fi	Self-Service Kiosks
Charging Stations	Last-minute flight changes/cancellations
Currency Exchange	Group booking assistance

Call Xiamen Airlines CGO Terminal Phone 86 371 96666 to inquire about all the above-mentioned services.

Dining Options at Xiamen Airlines Terminal in CGO Airport

For departing and arriving passengers traveling with Xiamen Airlines, there are plenty of shopping and dining options. Some of the options include:

• Le Grand Comptoir
• Dunkin / Jetbox
• Dunkin Donuts
• The Palm Bar & Grille
• Shake Shack
• Starbucks

Shopping Options at Xiamen Airlines Terminal at CGO Airport

There are over 50 retail stores located at Terminal 1, pre- and post-security. Below are some of the popular retail outlets, ranging from travel essentials to apparel stores and high-end luxury brands.

• DFS Duty-Free
• Tech on the Go
• Victoria’s Secret
• Michael Kors
• Kiehl’s
• Corsa Collections
• Hugo Boss
• Swarovski

Transportation options from CGO Terminal 1

Getting to and from Zhengzhou Xinzheng International Airport (CGO) is convenient when flying with Xiamen Airlines through Terminal 1. The following transit options at CGO Terminal 1 make it easy for passengers to reach other destinations:

• Taxis
• Ride-Sharing Apps
• Shuttle Services
• Public Transit
• Rental Cars

Assistance for Disabled Passengers at CGO Terminal 1

CGO Terminal 1 is fully ADA compliant and features accessible restrooms, water fountains, and service animal relief areas.  In addition, the Xiamen Airlines passengers can access the following special services during departure and arrival at Terminal 1

• Motorized wheelchairs and scooters
• Personalized meet-and-greet services (for passengers with autism)
• Sunflower Lanyard Program (assistance offered to passengers who require extra time and support)
• Aira Access (assistance for blind and low-vision travelers)

Map of Xiamen Airlines Terminal at Zhengzhou Xinzheng International Airport (CGO)

Xiamen Airlines Terminal’s interactive map available below can offer the details of the layout for check-in, baggage desk, security checkpoints, and shopping and dining options., The CGO Airport map.

Contact Xiamen Airlines at Zhengzhou Xinzheng International Airport (CGO)

Whether you’re planning your trip, need assistance with reservations, or have questions about services at CGO Terminal 1, having the right contact is what you need. Xiamen Airlines operates from Terminal 1 at Zhengzhou Xinzheng International Airport (CGO) and offers multiple ways for passengers to get in touch. Check out the table below:

Category	Details
Airline Contact Number	86 371 96666
Official Website	www.xiamenair.com
Email	mf@xiamenair.com
Twitter	twitter.com/xiamenairlines?lang=en
Facebook	www.facebook.com/XiamenAirlines/
Instagram	www.instagram.com/xiamenairlines/

Passengers travelling through the Xiamen Airlines CGO Terminal can expect a streamlined check-in and security process, backed by diverse shopping and dining options. From check-in to customs, and dining to ground transportation, every service is streamlined under one roof at Terminal 1. The airport offers accessibility help to the disobliged passengers as well.Whether you’re traveling for business or leisure, knowing your way around Terminal 1 will ensure a smooth and hassle-free journey.

Frequently Asked Questions (FAQs)